About.com's 2011 Readers' Choice Awards showcases the best products, features and services in multiple categories, from technology to hobbies to parenting.
On the IM site, we received over 3200 nominations and nearly 120,000 votes this year in 9 different categories. But, which IM clients won the day and took home titles as a Best IM winner? Check out the winners in these Readers' Choice Awards categories:
